Stellen is currently CLOSED for new orders
I have taken the decision to temporarily close for new orders.
This is in part due to a reduction of work hours, and the unreliability of the postal service, but also because I am homeschooling my children! The perils of being a one-person small business.
I post orders using Royal Mail, and even with the option to claim for 'lost' items after 11 working days (which is just over 2 weeks - some items have taken over a month to arrive!) it just doesn't square with my ethos of reducing waste to have pieces of bouncy castle or fabric out in the world undelivered, and neither does it make sense (in terms of waste) to remake and send again.
I know some areas are experiencing a good service from Royal Mail, and that the majority of my customers are very patient, however I feel, for some, the long postal delays and the length of time before I am able to refund or replace items is reflecting badly on me & my business -despite being out of my control.
I have also limited my visits to my Studio and to the Post Office to once a week (following the Stay at home message), and I do not enjoy providing you lovely customers with such a long dispatch time.
So, for now, you will find that my products are all listed as 'out of stock'. Hopefully it wont be for long!
13th January 2021
Diverting waste from landfill
Less waste, more colour!
You can shop happy in the knowledge that this jewellery has diverted some waste away from the ever increasing waste stream to give it a joyful second life with you!
Read more about this here.
Stellen is super lucky to have some totally fabulous supporters, here are some of their faces! These illustrations have been made using images they have been kind enough to share. Click the images to find the products or collections.