Stellen is currently CLOSED for new orders

I have taken the decision to temporarily close for new orders.
This is in part due to a reduction of work hours, and the unreliability of the postal service, but also because I am homeschooling my children! The perils of being a one-person small business.
I post orders using Royal Mail, and even with the option to claim for 'lost' items after 11 working days (which is just over 2 weeks - some items have taken over a month to arrive!) it just doesn't square with my ethos of reducing waste to have pieces of bouncy castle or fabric out in the world undelivered, and neither does it make sense (in terms of waste) to remake and send again.
I know some areas are experiencing a good service from Royal Mail, and that the majority of my customers are very patient, however I feel, for some, the long postal delays and the length of time before I am able to refund or replace items is reflecting badly on me & my business -despite being out of my control.
I have also limited my visits to my Studio and to the Post Office to once a week (following the Stay at home message), and I do not enjoy providing you lovely customers with such a long dispatch time.
So, for now, you will find that my products are all listed as 'out of stock'. Hopefully it wont be for long!
Best wishes,
Kate
13th January 2021